SHIPPING & RETURNS | JESS MEANY
Jess Meany offers free ground shipping on all US orders. We also offer discounted priority shipping through USPS, and calculated-rate, express overnight shipping.
For international orders, we offer calculated shipping rates through USPS International and DHL Express, not including duties. Please see individual product checkout for shipping cost calculator.
As most pieces are made-to-order or one-of-a-kind, please expect up to a week for pieces to ship.
If you would like to return or exchange, please email us at firstname.lastname@example.org. Refunds will be processed upon receipt of return, less the cost of return shipping.
Customers have 14 days from the date of receipt to initiate their return request. Returns initiated after this window will be processed as store credit. No exceptions.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Returns initiated but not deemed by Jess Meany to be resalable at full retail value will not be processed. Return initiators will be notified, and will be responsible for claiming garments.
Garments must be returned in original state with hangtags and original packaging intact.
Without exception, sale items - including items purchased using discount codes for discounts equal to or greater than 20% - may only be returned for store credit. Return shipping will be deducted from store credit refund amount after return is processed.
Any sale items for 50% off more are FINAL SALE.
There will be no price matches on sale items. No exceptions.
All returns to be sent to:
8419 Lincoln Blvd, Los Angeles, CA 90045
Size exchanges will be fulfilled if stock is available.
All refunds will be processed upon receipt of return item at Jess Meany. The cost of return shipping will be automatically deducted from refund total.
DAMAGED OR DEFECTIVE ITEMS
If your garments are damaged or defective, we will gladly exchange them. Simply email us at email@example.com to let us know what the issue is, and we’ll do what we can to replace your order. Manufacturing defects are assessed on a case by case basis.